What Is Your Return Policy?
Please contact Mr. Salty directly with all issues or problems.
How Long Will It Take To Get My Order?
All orders will typically be shipped within 24 hours of your purchase.
all live orders are shipped next day air.
The only time this will change is when Mr. Salty is out of the office. An email will be sent to you if your purchase is made during this time and a notice will be on the web sight informing you that he is currently out of the office.
Do You Ship Internationally?
Not at the moment, but please contact Mr. Salty if we have something you have to have.
What is your service area?
We are located in the Denver Metro area and will service just about anywhere in the state of Colorado. Contact Salty if you have any questions about availability in your area.
How are my fished packaged for delivery?
All fish are packaged in individual bags filled with oxygen, and depending on time of shipment we will adjust heating and cooling accommodations to keep the fish at a stable temperature during their travel.
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At The Salty Beard's Reef, we are here to answer them for you!!! Please let us know your question and we will be happy to assist you.